Bonds of London Privacy Policy

This privacy policy explains how Platanchoice Ltd T/a Bonds of Oxford Street use your data and information when you use the website and how your information is protected. Your privacy and protection are paramount to Platanchoice Ltd and we take due care to ensure that your data, information and personal privacy is protected. By using our website and services you agree to the collection and use of your data in accordance with this privacy policy.

We collect as little of your information and data as possible in order to provide you with the information and products that you want. We also collect data for internal use only for the purposes of improving our service to you and our website functionality.

Our policy abides to applicable data protection legislation, including but not restricted to, the General Data Protection Regulation (GDPR), which applies to all EU member states.

All data we collect is for internal use only. We do not share your personal data with any other parties.

Information/Data Collection

We collect data from you when you place an order with Platanchoice Ltd. For the purpose of Platanchoice Ltd improving its website and service, we may also collect information about how you use our website. Data in relation to credit card payments is processed by SagePay on a secure website linked to ours and they have their own privacy policy. We do not store debit or credit card details.

The data that we may collect to provide our services to you includes;

Information/Data Use

The data and information we collect is used simply to provide you with the products and service you visited our website for. The information we have is for billing and delivery information, solely for the purpose of dispatching our products to you. We may also contact you for correspondence or to assist the delivery process or could contact you by phone for research marketing purposes.

We also may send you confirmation emails or receipts.

The information we collect may be used for internal record keeping and may be used to improve our variety of products and service.

Any out-dated or irrelevant data or information will be deleted. Inactive customer data will be deleted within two years. If you're an existing customer that has failed to agree to this privacy policy, your information will be deleted.

Disclosure Information

We do not disclose any information to third party sources unless it's required in order to complete your transaction. We submit your delivery details to delivery services in order to get products you've order delivered to your doorstep. If we wish to disclose your information to any other party, we will only do so if you're well informed and have consented to the process.

Links to Other Websites

Our website content may contain links to other websites that we believe may be of interest to you. If you use a link to find out more information, we have no control over the other website and their policy, thus, we are not responsible for the protection and privacy of any information you may disclose as other websites are not under the jurisdiction of this privacy policy.

Accessing Your Data & Information

If you wish to access your data that we hold at Platanchoice Ltd in any way, you can contact us at any time. For the interest of protecting your privacy, we may need you to verify some details before we submit information.

If you want your data for the purposes of moving to another website or supplier, access your data to know the full extent of the information we hold or to delete your data, you may do so at any time.

You can contact us at, call us at 020 8764 9972, or write to us at Unit 6, Norbury Trading Estate, Craignish Avenue, LONDON SW16 4RW to communicate with us about your data.

How We Store and Protect Your Data

The security of your data and information is our number one priority and we continually re-evaluate our website's security and protective qualities to ensure your data is stored in the safest manner possible. We use more than adequate physical, electronic and managerial methods to ensure your data and information we collect online is protected. Our website does not store your credit or debit card details, so all online payment information is stored via 3rd party gateway with Sagepay. In the unlikely event that your data or information is compromised, we will let you know at the earliest opportunity.

Changes To This Privacy Policy

We may change this privacy policy from time-to-time to improve our service, so please make sure you check this privacy policy accordingly in the future. Any new version of the privacy policy will supersede this one.